ONGOING SUPPORT
A hacked site cleaned up, patched, and watched afterwards, with a straight explanation of how it got in.
A compromised website needs more than deleting the obvious bad files. We clean it, find how the attacker got in, close that gap, and monitor afterwards to make sure it is really gone. Then we tell you in plain English what happened and what to change.
Malware, injected code and backdoors removed, core and plugins reinstalled from known-good sources.
We identify the entry point, an outdated plugin, a weak password, a server issue, and fix it.
Sensible security defaults applied so the same route does not work twice.
Monitoring for a period after the clean, and a plain-English write-up of what to do next.
An active compromise is treated as urgent. Get in touch and we will tell you when we can begin, usually the same or next working day.
We work from backups and preserve your content and database wherever possible. The goal is a clean site, not a blank one.
Part of Ongoing Support.
Tell us what you are seeing and we will tell you what the clean-up involves.
Get in touch